My licence key from Videohive doesn’t work

Troubleshooting:

  • Are you sure that it’s the right licence key for the right pack? Most people who encounter this problem are using a licence key from “2D Text Pack” for “Handy Pack” and vice versa.
  • Did you transfer the license key to your Mister Horse account? If so, please read this article.

If it still doesn’t work, please let us know.